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To create a predictive call, you need to go to the Queues page of the Admin application. On this page, you can create a new queue by clicking the Add button and selecting predictive dialer (Fig. 1). Clicking the "Create" button opens the General  page.

To create a predictive dialer, you need to go to the Queues page of the Admin application. You can create a new queue on this page by clicking the Add button and selecting the predictive dialer (Fig. 1). Clicking the Create button opens the General page.

Fig. 1. Modal window "New queue"

The predictive dialer has the following pages (tab) for settings:

• General;
• Parameters;
• Processing;
• Agents;
• Skills;
• Resources;
• Buckets;
• AMD;
• Hooks;
• Variables;
• Logs;
• Permissions.

It is necessary to complete these pages as required. See the documentation for each of these tabs for how to do this. Save your settings by clicking the Save button. Clicking the Close button will open the Queues page.

3. Add members

Open the Members page for this queue - click the button for the selected queue.

More details about adding or setting up members can be found here.