...
The Webitel user role will be displayed on the corresponding detail (1) on the user page (Fig. 19).
Fig. 19. User profile with an assigned role.
...
Enable STUN — make active support for external STUN/TURN servers to solve the problems of voice transfer behind NAT (Fig. 20).
Fig. 20. Enabling the STUN function
...
To upload telephony users, you need to click on the button to start business processes (Fig. 21).
Fig. 21. Launching business processes
...
In the lookup window, find the business process called "GetWebitelUsers" (1) and run it by clicking the "Start" button (2) (Fig. 22).
Fig. 22. Selecting business process
...
The process can also be launched directly from the "Webitel Users" section (Fig. 23). To do this, by opening the action menu (1) you need to select the "GetWebitelUsers" (2).
Fig. 23. Launching "GetWebitelUsers" from "Webitel users" section
...
The connection between a Webitel user and a Creatio user is based on the Webitel username and Creatio Contact name. If no Account or Contact was found when importing users into Creatio, they will be created automatically.
Fig. 24. Imported users to the section "Webitel users"
...