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Lear more about client identification here.

4. Active call 

4.1. Put the call on hold

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  • Consult transfer (3) (conditional) – allows you to speak with the other party before transferring the call. After selecting this option, a list of contacts opens, where you can transfer the call, or enter the desired destination number in the input field (1) (Fig. 14). Then you need to press the cellphone icon (2) to make a call.

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To display the digital menu (Fig. 16) you need to press the icon (1), to turn off the microphone – the icon (2).

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Fig. 16. Active call window

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