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1. Description

...

Consists of fields (Fig.1):

  1. Name;
  2. URI;
  3. Flow;
  5. .

Fig.1. Messenger tab

1.1. Name

Here you enter the name that will be displayed in the registry of the Char Gateways page.

1.2. URI

The unique URI of the account. Generated automatically and used to set up Facebook login.



1.3. Flow

Here you choose which Flow will be processed when the Char Gateway is used.

...

How to create a new flow can be found here.

1.4. App ID

The data for this field is taken on the Facebook side in the application settings (Fig.2(1)).

The data for this field is taken on the Facebook side in the application settings (Fig.2(2)).



Info

 Access to the Facebook pages and Instagram tabs open after filling in the fields and clicking on the Save button.

...

Goal

Change a Flow

Preconditions
  1. Access to the Admin application;
  2. Access to the Chat Gateways partition in the Admin application;
  3. Permission to create or edit in the Chat gateways partition;
  4. Have at least one Chat Gateway for Messenger or create a new one;
  5. Have a Flow.

Steps


  1. Click on the Flow field. A drop-down list opens.
  2. Select the required option from the drop-down list.
  3. Click the Save button.

Result

Data saved

3

3.1. Create a chat in Messenger