...
| Code Block |
|---|
|
{
"destination": "Destination number", // required
"from": {
"extension": "ExtensionsAgent's Extension" // required
},
"params": {
"audio": true,
"auto_answer": true,
"record": true,
"variables": {
"additionalProp1": "string", // Additional variables for the client can be used for statistics and outgoing call routing.
"additionalProp2": "string",
"additionalProp3": "string"
}
}
} |
...
To load Members into the Dialer concerning a particular Agent, you must use the Bucket. A Bucket is created for each Agent for which a Member must be bound. Thus, when downloading a Member, the Bucket of the responsible Agent is indicated. To do this, use the POST request block:
| Code Block |
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| title | An example of Soft and Precollection dialers |
|---|
|
{
"items": [
{
"communications": [
{
"description": "Description1", //a field to which you can pass data on a particular destination. This description can be sent in hooks when calling.
"destination": "Destination", //number or another edition means of communication
"priority": 0, // The priority of the destination within the Member. Works when there are several numbers within one communications array.
"type": {
"id": "1"
}
}
],
"expire_at": "string", // dialer termination time for this Member, timestamp (end of the current day)
"name": "Member1",
"priority": 1, // Member priority within the same Queue.
"variables": {
"additionalProp1": "string", // additional variables for the client, which can be used for statistics and are available for sending to a third-party system by event
"additionalProp2": "string",
"additionalProp3": "string"
}
},
{
"communications": [
{
"description": "Description1",
"destination": "Destination",
"priority": 0,
"type": {
"id": "1"
}
},
{
"description": "Description1",
"destination": "Destination",
"priority": 0,
"type": {
"id": "1"
}
},
{
"description": "Description2",
"destination": "Destination",
"priority": 10,
"type": {
"id": "2"
}
}
],
"expire_at": "string",
"name": "Member2",
"priority": 100,
"variables": {
"additionalProp1": "string",
"additionalProp2": "string",
"additionalProp3": "string"
}
}
]
} |