1. Description
For some telephone lines, it is necessary to announce the start and end of button press recognition; for this, the In-band DTMF component is used.
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This component is present in flow types like:
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The block (Fig.1(1)) is used in space to build the Flow. The settings panel for this component opens (Fig.1(2)) when you click on the block.
Fig.1. In-band DTMF component
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DTMF (Dual-Tone Multi-Frequency) is a tone generated by pressing the phone buttons |
1.1. In-band DTMF block
The block consists of the following elements:
- The name of the component;
- in branch - receiving (connecting with the previous block) branch;
out branch - outgoing (connecting with the following block) branch.
1.2. In-band DTMF settings panel
It consists of the following elements:
- State;
- Break;
- Add limit.
1.2.1. State
When you click on the State field, a drop-down list opens from which you have to select a value. Available value:
- start - start of button press recognition;
- stop - end of button press recognition.
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The In-band DTMF component must be placed in the Flow scheme before the Playback component with the State field set to |
1.2.2. Break
Include Page Break Break
1.2.3. Add limit
Include Page Limit Limit
Fig. 2. Setting a limit
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