1.1. Flow example
An example flow can be seen in Figure 1.
Fig. 1. Sending an email
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For convenience, you can download the completed JSON file, which is attached below, and import it.
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1.1.1. Flow description
Component | Block of component | Component parameters | Description | Displayed | ||
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Start | Start component | |||||
Form Textfield | To create a text input field for an Agent. This requires:
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Form Rich Text Editor | Create a text input field with formatting for the Agent. This requires:
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Generate Form | Create a form based on previously created elements. This requires:
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Send email | To send an email. This requires:
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Attempt Result | Leaves a message in the call history for a specific call status. This requires:
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