Новый функционал
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New features:
- Updated the functionality of working with competitive licenses: the possibility to view and release busy licenses
- Admin: Realized a page for assigning licenses to system users
- Workspace: The development of chats functionality: an option for copying text from chats
- History: Added the display of AMD results
- History: Added the display of text input results by the operator in the call postprocessing window
- History: Added the display of call ending initiator
- History: Finalized the functionality of call markup
- Admin: Copying the chat gateways settings to the application
- Admin: Added the possibility to connect S3 storage from Amazon S3 and DigitalOcean S3 for call records storing
Admin: Added Yandex Speech support to the application text-to-speech and speech-to-text
- Admin:
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Улучшение:
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- Added an option to specify the button color code in the settings of the chat button on the site
- General improvements in work of all dialers types
- Call markup: adding the comment author directly to the call
- The global documentation update within the Admin section
Improvements:
- Fixed a bug when the call from the Progressive dialer was going to the agent on a break
- Supervisor: Fixed filtration by a team
- History: Removed an error with the dashboards display
- History: Correct translations display
- Workspace: Fixed error concerning the display of duration time of the agent’s current status in the application
- Admin: Fixed the output disappearing from the switch app in the graphic constructor
- Admin: Added lacked parameters for the text-to-speech app in the graphic constructor
- Admin: Added missing parameters for the httpRequest app in the graphic constructor
- Admin: A possibility to set the limit from the apps in the graphic constructor
- Admin: Removed an error with the users' deletion
- General improvement of system localization