Page Comparison

Branch 1

Start

Start component

Custom code

In the Custom code field, enter:

    {
        "findContact": {
            "q": "${from}",
            "qin": [
                "emails"
            ],
            "setVar": "listContacts",
            "size": 10,
            "token": "SUPER"
        }
    }

If

In the Expression field, enter the following condition:

+${listContacts.data.0.id} > 0

Branch 2

Script

• in the Set result to variable field, enter the name of the variable to which the code value is passed. For example, contactIds.

• in the Script field:

  Code Block
  var a = JSON.parse(${listContacts}); return JSON.stringify(a.data.map(function(i){ return i.id}))

Custom code

In the Custom code field, enter:

    {
        "linkContact": {
            "contactIds": "${contactIds}"
        }
    }

Branch 3

Callback Queue

• in the Name field, enter the name by which inbound tasks will be labeled. You can specify it as a text or a variable. In this example, the variable ${subject} is used, representing the message's subject;

• In the Queue field, select the Inbound Task Queue to which the email messages will be routed;

• In the Destination field, specify the email address from which the message was received, using the variable ${from};

• in the Set variables field, the variable message_id is defined as ${message_id} for further use, for example, in the Flow schema for email processing.