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1. Description

It is used to enable an additional transition to a component.

Info

This component is present in flow types like:

  • Voice;
  • Chat;
  • Forms;
  • Service.

The block (Fig.1(1)) is used in space to build the Flow. The settings panel for this component opens (Fig.1(2)) when you click on the block.

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Fig.1. Go to component

Example:

The If component must be connected to the Calendar component, to which another component is already connected to the input (In input).

To do this: the out branch of the If component must be connected to the goto in branch of the Go to component, and the goto out branch of the Go to component must be connected to the In branch of the Calendar component.

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Fig. 2. Example  Example of connection through via the "Go to componentto" component

1.1. Go to block

The block consists of the following elements:

  1. The name of the component;
  2. goto in branch - receiving (connecting with the previous block) branch;
  3. goto out branch - outgoing (connecting with the following block) branch.

1.2. Go to settings panel

It consists of the following elements:

  1. Break;
  2. Add limit.

1.2.1. Break

Include Page
Break
Break

1.2.2. Add limit

Include Page
Limit
Limit

Fig. 32. Setting a limit

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