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  • 🆕Added a possibility of Email messages processing using Flow;
  • 🆕Implemented a full-fledged Telegram client as a new provider for working with chats;
  • 🆕Implemented the conversion of call records to text with full-text search support in the History section;
  • [Admin] A new chapter for configuring the templates of CSV files for downloading subscribers to the dialer;
  • [Admin] Added the ability to set the service messages templates in the chat providers section;
  • [Admin] Added an option not to show the client’s name to the agent in the chat channel;
  • [Admin] Added the possibility of generating audio files from the text in the Media section;
  • [Admin] Added the option to a select sound file for personal greeting in the agent’s card;
  • [Admin] Added the possibility for the dialer post-processing scheme to manage the number of attempts and time of call back dialing depending on the type of communication device;
  • [Flow] A new application in the graphic constructor for sending outbound messages through Telegram bot or client;
  • [Flow] Added a mini copy of the scheme;
  • Added the possibility of deleting conversation records from the call history section by the administrator;
  • Switching to Debian 11 Linux;
  • Global documentation update.

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Improvement:

  • [Admin] Улучшение работы графического конструктора Improvement of the graphic constructor work;
  • [Admin] Улучшения в работе очереди задач Improvement in the tasks queue work;
  • [Admin] В карточке абонента дайлера отображается информация о закрепленном оператореInformation about the assigned agent is displayed on the dialer subscriber’s card;
  • [Admin] Обновление страницы логов работы дайлера Updated the page of dialer work logs;
  • [Admin] Добавлена фильтрация логов в дайлерахAdded log filtering in dialers;
  • [Workspace] Улучшение при работе с очередью задач Improvement when working with the tasks queue;
  • [Workspace] Добавлено отображение информации о наличии SIP регистрацииAdded display of information about possessing SIP registration;
  • [Flow] В приложение sendEmail добавлен новый параметр replyToId для поддержки диалоговAdded a new replyToId parameter for conversation support to the sendEmail application;
  • [Flow] В приложение sendEmail добавлен новый параметр для получения кода ответа SMTP сервераAdded a new parameter for receiving the code of SMTP server answer to the sendEmail application;
  • [Flow] Добавлена возможность изменять размер инспектора приложений Added an ability to change the size of the application inspector;
  • [Flow] Добавлена подсветка выбранного в схеме приложения;
  • Обновление механизма PUSH сообщений для мобильных устройств;
  • Исправлены ошибки и общие улучшения.

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  • Added highlighting of the application selected in the scheme;
  • Updated the mechanism of PUSH messages for mobile devices;
  • Fixed bugs and added general improvements.

Update: