1. Description

A cluster is a classifier of subscriber response types.

This component is present in flow types like:

Voice;
Chat.

The block (Fig.1(1)) is used in space to build the Flow. The settings panel for this component opens (Fig.1(2)) when you click on the block.

Fig.1. Classifier component

1.1. Classifier block

The block consists of the following elements:

The name of the component;
in branch - receiving (connecting with the previous block) branch;
out branch - outgoing (connecting with the following block) branch.

1.2. Classifier settings panel

It consists of the following elements:

Input;
Phrase search;
Set;
Clusters;
Match type;
Break;
Add limit.

1.2.1. Input

Here enter what needs to be passed to the input. For example, the variable that was set in the Recv Message component.

1.2.2. Phrase search

Responsible for determining how the search will occur:

- search by word;;

- search by phrase.

1.2.3. Set

The variable's name is indicated to which the data received from the clusters are transferred.

1.2.4. Clusters

It is designed to create a cluster (Fig. 2).

When you click on the Add button, the following options are displayed:

Key - cluster key;
Value - enter the list of possible words/phrases by which it determines whether a message belongs to this cluster;
Delete - used to delete a cluster.

Fig. 2. Clusters

Using the Switch component, you can create branches along which the circuit will pass according to the distribution by clusters.

To do this:
- in the Cases field of the Switch component, you have to enter the cluster keys created in the Classifier component;
- in the Variable field of the Switch component - the variable whose name is entered in the Set field of the Classifier component.

1.2.5. Match type

Responsible for searching for a keyword by full or partial match.

There are two options:

full - keyword search by full match;
part - keyword search by partial match.

1.2.6. Break

Responsible for the completion of the flow execution.

- initiates the end of the flow execution after the given component.

- the switch is in the off position.

1.2.7. Add limit

It is intended to determine the maximum number of passes through this component.

The failover branch appears in the edited component when the limit is set .

The failover branch will be used if more passes are passed through the component than entered in the Max field.

Clicking on the Add Limit button adds a Max field and a Delete limit button.

The number of possible passes is indicated in the Max field.

Clicking on the Delete limit button removes the limit and returns the Add limit button.

Fig. 2. Setting a limit