It allows you to enter a variable and the options that this variable can take. It is used in cases where it is necessary to make a branching.
This component is present in flow types like:
Voice;
Chat;
Forms;
Service.
The block (Fig.1(1)) is used in space to build the Flow. The settings panel for this component opens (Fig.1(2)) when you click on the block.
Fig.1. Switch component
1.1. Switch block
The block consists of the following elements:
The name of the component;
in branch - receiving (connecting with the previous block) branch;
out branch - outgoing (connecting with the following block) branch;
as well as the options specified in the Cases field (Fig.2).
Fig. 2. Adding branches
1.2. Switch settings panel
It consists of the following elements:
Variable;
Cases;
Break;
Add limit.
1.2.1. Variable
This is where the variable is entered. All variables in Webitel are denoted like this - ${ }. The variable name is enclosed in curly braces. For example, the variable "work_time" would be written as ${work_time}.
1.2.2. Cases
Here you enter the values that the variable can take.
Enter the new value name in this field and press the Enter button to add it.
1.2.3. Break
Responsible for the completion of the flow execution.
- initiates the end of the flow execution after the given component.
- the switch is in the off position.
1.2.4. Add limit
Unable to render {include} The included page could not be found.
Fig. 2. Setting a limit
No labels
0 Comments
You are not logged in. Any changes you make will be marked as anonymous. You may want to Log In if you already have an account.
0 Comments