- Created by Olesya Tantsyura, last modified on Feb 03, 2023
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1. Description
The page for connecting to messengers.
It consists of the following elements:
- Creation tool (Fig.1(1));
- Search field (Fig.1(2));
- Refresh button (Fig.1(3));
- Registry (Fig.1(4));
- Pagination (Fig.1(5)).
Fig. 1. Chat gateways
1.1. Creation tool
Use the Add button to create a new Chat Gateway (Fig.1(1)). The New chat gateway modal window (Fig.2) opens after clicking the button. The following types of Chat Gateway are available:
- Telegram Bot;
- Telegram App;
- Infobip;
- Messenger;
- Viber;
- Web chat.
After selecting and clicking the Create button, the tab of the chosen variant opens.
Fig. 2. New chat gateway modal window
The following tabs are available for Telegram Bot:
The following tabs are available for Telegram App:
The following tabs are available for Infobip:
The following tabs are available for Messenger:
- Messenger;
- Facebook pages;
- Instagram;
- Templates (at the stage of development).
The following tabs are available for Viber:
The following tabs are available for Web chat:
- General;
- View;
- Chat;
- Appointment;
- Alternative Channels;
- Templates (at the stage of development).
1.2. Search field
The search is performed on the Name column.
It consists of an input field and a close button () displayed when the cursor is placed in the input field. To search by part of a word or a number, use the * symbol. You can also use the * character to replace any number of characters.
1.3. Refresh button
Updating the register table is performed by clicking on the refresh button -
1.4. Registry
The registry is a list of entries of existing objects in this partition, each of which consists of a set of fields:
- Checkbox;
- Name;
- URI;
- Flow;
- Provider;
- State;
- Editing tool;
- Removal tool.
1.4.1. Checkbox
Used to select one or more entries. An additional removal tool appears after selecting one or more entries. Information about the number of entries chosen for deletion appears when you hover over this tool. When you click on it, a modal confirmation window appears. It contains the Yes, No, and close () buttons. Clicking the Yes button deletes the entries. Clicking the No button closes the modal window, and the entries are not deleted. All records on the page will be selected if you select the checkbox in the header.
Fig. 3. Confirm deletion modal window
1.4.2. Name
The name of the Chat Gateway is displayed here.
1.4.3. URI
A Uniform Resource Identifier is a compact string of letters that uniquely identifies a single abstract or physical resource. Set when configuring the text gateway.
1.4.4. Flow
Displays the name of the Flow schema that is used. Clicking on the scheme's name opens this Flow schema's General tab or the graphical editor.
1.4.5. Provider
The emblem of the selected messenger is displayed here.
1.4.6. State
A switch that is responsible for enabling and disabling the Chat Gateway by the position:
- the Chat Gateway is enabled;
- the Chat Gateway is disabled.
1.4.7. Editing tool
The General tab opens after clicking on this button. You can change the object's data and go to other tabs for editing.
1.4.8. Removal tool
It is used to remove an object with confirmation through a modal window. A modal confirmation window appears after clicking the button. Clicking the Yes button - deletes the object and the entry. Clicking the No button closes the modal window, and the object is not deleted.
Fig. 3. Confirm deletion modal window
1.5. Pagination
It consists of the Rows per page field, which indicates the number of entries (it is possible to set from 1 to 1000) per page, and forward and backward buttons for switching pages.
2. Opportunities
2.1. Create a new Chat Gateway
Goal | Create a new Chat Gateway |
---|---|
Preconditions | |
Steps |
|
Result | Data saved. The Chat Gateway is created. |
2.2. Delete a Chat Gateway
Goal | Delete a Chat Gateway |
---|---|
Preconditions |
|
Steps |
|
Result | The modal window closes.The Chat Gateway is deleted. |
2.3. Delete several Chat Gateways
Goal | Delete several Chat Gateways |
---|---|
Preconditions |
|
Steps |
|
Result | The modal window closes. Chat Gateways are deleted. |
2.4. Edit a Chat Gateway
Goal | Edit a Chat Gateway |
---|---|
Preconditions |
|
Steps |
|
Result | Data saved. |
2.5. Enable/disable a Chat Gateway
Goal | Enable/disable a Chat Gateway |
---|---|
Preconditions |
|
Steps |
|
Result | The Chat Gateway is enabled |
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