You are viewing an old version of this page. View the current version.
Compare with Current View Page History
Version 1 Next »
Allows you to save an array of values into a variable that will be available in the history.
It is used to manipulate ratings, for example, in cases where it is necessary to evaluate the quality of the Agent's service.
This component is present in flow types like:
The block (Fig.1(1)) is used in space to build the Flow. The settings panel for this component opens (Fig.1(2)) when you click on the block.
Fig.1. Mark IVR component
The block consists of the following elements:
It consists of the following elements:
Here the name of the variable in which the data will be written is set.
Here the value of the variable is set.
Responsible for the completion of the flow execution.
- initiates the end of the flow execution after the given component.
- the switch is in the off position.
Fig. 2. Setting a limit
0 Comments