How to combine Webitel and 3CX numbering plans

Integration Webitel with PBX 3CX

To combine numbering plans on the 3CX side, you need to create 2 SIP trunks - one for inbound calls, and the other for outbound calls.

In this example, the numbering plan on the 3CX side is 3-digit numbers (which start with "5"), and on the Webitel side - 4-digit numbers (which start with "1").

Configuration example

Calls from 3CX to Webitel


In Webitel, in the Users section, create a new user with the number 10020:

On the 3CX sides, create a SIP Trunk with the "Generic" type:

In the gateway card, we write the registration data of the Webitel user: Username, password, domain, sip server:

After saving, the trunk should be registered successfully:

Go to the "Outbound Rules" menu on the 3CX side and create a rule that all 4-digit numbers should be sent in this trunk:

Now we can make calls from 3CX to any Webitel internal numbers.

Calls from Webitel to 3CX

In 3CX, in the SIP Trunks section, add a new entry with the "Bridge - Slave" type:

We give the name, register the login 10021 and create a password.

In the Gateways section on the Webitel side, create a new gateway with registration, where we enter the data of the newly created bridge:

After saving, successful registration should occur:

Go to the "Default callflow" section and create a routing scheme in which we indicate that all 2-digit numbers that start with "5" must be sent through this gateway:

[ { "ringback": { "call": { "name": "$${ru-ring}", "type": "tone" }, "transfer": { "name": "$${ru-ring}", "type": "tone" } } }, { "recordSession": { "action": "start", "type": "mp3", "stereo": true, "followTransfer": true, "bridged": true, "minSec": 2, "email": [] } }, { "bridge": { "endpoints": [ { "type": "sipGateway", "name": "3CX", "dialString": "$1" } ] } }, { "hangup": "NORMAL_CLEARING" } ]

Now we can make calls from Webitel to any 3CX internal numbers.



The description is relevant for Webitel version 3.11