Storage

Owned by Olesya Tantsyura
Last updated: Mar 28, 2024
3 min read

1. Description

Ability to connect S3 storage for conversation recordings. You can define multiple storages.

Storages are populated based on storage capacity and availability.

It consists of the following elements:

  1. Creation tool (Fig.1(1));
  2. Search field (Fig.1(2));
  3. Refresh button (Fig.1(3));
  4. Registry (Fig.1(4));
  5. Pagination (Fig.1(5)).

Fig. 1. Storage page

If conversations are written to disk (at startup, the path to the folder is selected in Storage), nothing needs to be entered here.

 The data will be written to the cache if the folder is full.

1.1. Creation tool

Use the Add button (Fig.1(1)) to create a new object. Access to a General tab opens after clicking. You can open tabs for existing Storage through the entries editing tool (see paragraph 1.4.7).

Tabs:

1.2. Search field

The search is performed on the Name column.

It consists of an input field and a close button () displayed when the cursor is placed in the input field. To search by part of a word or a number, use the * symbol. You can also use the * character to replace any number of characters.

1.3. Refresh button

Updating the register table is performed by clicking on the refresh button -

(Fig.1 (3)).

1.4. Registry

The registry is a list of entries of existing objects in this section, each of which consists of a set of fields:

  1. Checkbox;
  2. Name;
  3. Type;
  4. Storage space (GB);
  5. Lifetime (days);
  6. State;
  7. Editing tool;
  8. Removal tool.

If there is no entry on the page, then an additional Add button is displayed in the register, the functionality of which duplicates the Add button in paragraph 1.1.

1.4.1. Checkbox

Used to select one or more entries. An additional removal tool appears after selecting one or more entries. Information about the number of entries chosen for deletion appears when you hover over this tool. When you click on it, a modal confirmation window appears. It contains the Yes, No, and close () buttons. Clicking the Yes button deletes the entries. Clicking the No button closes the modal window, and the entries are not deleted.

All records on the page will be selected if you select the checkbox in the header.

Fig. 2. Confirm deletion modal window

1.4.2. Name

The name of the Storage are displayed here.

1.4.3. Type

The type of the Storage are displayed here.

Currently, only S3 Bucket is available.

1.4.4. Storage space (GB)

The amount of Storage in gigabytes determines how much information can be written to this Storage displayed here.

1.4.5. Lifetime (days)

The number of days to keep files in this Storage is displayed here. All files that are in Storage longer than the specified period are deleted.

1.4.6. State

The switcher is responsible for turning the Storage on and off according to the switch position:

 - the Storage is enabled.

-  the Storage is disabled.

1.4.7. Editing tool

The General tab opens after clicking on this button. You can change the object's data and go to other tabs for editing.

1.4.8. Removal tool

It is used to remove an object with confirmation through a modal window. A modal confirmation window appears after clicking the button. Clicking the Yes button - deletes the object and the entry. Clicking the No button closes the modal window, and the object is not deleted.

Fig. 3. Confirm deletion modal window

1.5. Pagination

It consists of the Rows per page field, which indicates the number of entries (it is possible to set from 1 to 1000) per page, and forward and backward buttons for switching pages.

2. Opportunities

2.1. Create a new Storage

Goal

Create a new Storage

Preconditions
  1. Access to the Admin application;
  2. Access to the Storage section in the Admin application;
  3. Permission to create in the Storage section.

Steps


  1. Click the Add button. The General tab opens.
  2. Enter data. The Save button becomes active.

  3. Fill in the required data in other tabs.

  4. Click the Save button

Result

Data saved. The Storage is created.

2.2. Delete a Storage

Goal

Delete a Storage

Preconditions
  1. Access to the Admin application;
  2. Access to the Storage section in the Admin application;
  3. Permission to select and delete in the Storage section;
  4. The presence of at least one Storage.

Steps


  1. Find the Storage you want to delete in the registry;
  2. Click the delete button - . A modal window opens to confirm the deletion;
  3. Click the Delete button.

Result

The modal window closes. The Storage is removed.

2.3. Delete several Storages

Goal

Delete several Storages

Preconditions
  1. Access to the Admin application;
  2. Access to the Storage section in the Admin application;
  3. Permission to select and delete in the Storage section;
  4. The presence of at least one Storage.

Steps


  1. Find the Storages you want to delete in the registry. Select them using the checkbox;
  2. Click on the delete button at the top of the registry. A modal window opens to confirm the deletion.
  3. Click the Delete button.

Result

The modal window closes. Storages are removed.

2.4. Edit a Storage

Goal

Edit a Storage

Preconditions
  1. Access to the Admin application;
  2. Access to the Storage section in the Admin application;
  3. Permission to edit in the Storage section;
  4. The presence of at least one Storage.

Steps


  1. Find the Storage you want to edit in the registry.
  2. Click on the edit button in the entry of this Storage. The General tab opens.
  3. Open the tab you need.
  4. Make changes.
  5. Click the Save button.

Result

Data saved.

2.5. Enable/disable status for a Storage

Goal

Enable DnD status for a Storage

Preconditions
  1. Access to the Admin application;
  2. Access to the Storage section in the Admin application;
  3. Permission to select in the Storage section;
  4. The presence of at least one Storage.

Steps


  1. Find the Storage who needs to change status.
  2. Move the switch in the State column to the active position.

Result

The Storage is enable.