Call listening window

The window consists of displaying information:

• agent's name;

• subscriber's name;

• the duration of the call.

There are also additional buttons, such as:

 - the microphone is disabled. The microphone automatically turns on when you switch to Prompter or Conference mode. To exit these modes, use the microphone button (mute);

 - Prompter mode - only the Agent hears the connected person;

 - Conference mode - the Agent and the Subscriber hear the joiner.