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1. Description

It is designed to set up a chat in Facebook messenger.

Consists of fields (Fig.1):

  1. Name;
  2. URI;
  3. Flow;
  5. .

Fig.1. Messenger tab

1.1. Name

Here you enter the name that will be displayed in the registry of the Chat Gateways page.

1.2. URI

The unique URI of the account. Generated automatically and used to set up Facebook login.

Copy the value from the URI field. Go to Facebook Developer (developers.facebook.com/ ). Select Facebook Login by clicking the Settings button. Paste the copied value into the Valid OAuth Redirect URIs and Deauthorize callback URL fields (Fig.2). Click the Save Changes button.

1.3. Flow

Here you choose which Flow will be processed when the Chat Gateway is used.

When you click on the  Flow field, a drop-down list opens from which the flow is selected. If the required flow is not in the drop-down list, use the Flow field as a search field.

How to create a new flow can be found here.

1.4. App ID

The data for this field is taken from the Facebook Developer in the application settings (Fig.3(1)).

The "App ID" and "App Secret" values are taken from the main application settings on Facebook Developer. 

The data for this field is taken from the Facebook side in the application settings (Fig.3(2)).

Fig. 3. Basic

 Access to the Facebook pages and Instagram tabs opens after filling in the fields and clicking on the Save button.

2. Opportunities

2.1. Change settings

Goal

Change a Name/URI/App ID/App Secret

Preconditions
  1. Access to the Admin application;
  2. Access to the Chat Gateways section in the Admin application;
  3. Permission to create or edit in the Chat gateways section;
  4. Have at least one Chat Gateway for Messenger or create a new one.

Steps


  1. Click on the field you want to change.
  2. Make the necessary changes (the number can be set using the buttons).
  3. Click the Save button.

Result

Data saved.

2.2. Change a Flow 

Goal

Change a Flow

Preconditions
  1. Access to the Admin application;
  2. Access to the Chat Gateways section in the Admin application;
  3. Permission to create or edit in the Chat gateways section;
  4. Have at least one Chat Gateway for Messenger or create a new one;
  5. Have a Flow.

Steps


  1. Click on the Flow field. A drop-down list opens.
  2. Select the required option from the drop-down list.
  3. Click the Save button.

Result

Data saved

3. Additional materials

3.1. Instructions

3.1.1. Create a chat in Messenger

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