The Call Center switch is set to the active position, and make sure that at least one Queue is assigned to you to work. You can see it in the right block (Fig.1).
Fig. 1. Get started
...
The Call Center switch is set to the active position, and make sure that at least one Queue is assigned to you to work. You can see it in the right block (Fig.1).
Fig. 1. Get started
...