Play audio file at the start of a conversation.

This requires:

• in the "File type" field, select the file that will be played to the subscriber;
• switch "Get digits" to the active position;
• in the field "Set result to variable" enter the name of the variable into which the values will be written - getIVR

Branch to multiple options.

This requires:

• in the "Variable" field, call the variable in which the subscriber's choice is written - ${getIVR}
• in the "Cases" field, enter the options to which the branching will be carried out  - 1,2,3.

Bridge

(branch 1)

Branch 1 is executed when the subscriber has pressed 1.

Connect to the number specified in the "Extension" field - 105.

Hangup

(branch 1)

Join Queue

(branch 2)

Branch 2 is executed when the subscriber has pressed 2.

To redirect Redirect the subscriber to the "МагазинTelemarketing" queue

Hangup

(branch 2)

Join Queue

(branch 3)

Branch 3 is executed when the subscriber has pressed 3.

To redirect Redirect the subscriber to the "МаркетингOffline queue" queue

Hangup

(branch 3)

Playback

(branch 4)

Branch 4 is executed when the subscriber has not made a choice within the time specified in the previous "Playback" component ("Timeout" field).

Play a file, for example, a file with the resulting selection"make your choice".

This requires:

• in the "File type" field, select the file that will be played to the subscriber;
• switch "Get digits" to the active position;
• in the field "Set result to variable" write enter the name of the variable into which the values will be written - getIVR
• press the "Add limit" button and in the "Max" field specify enter the number of possible passages, for example, 3.

Go to

(branch 4)

"Hangup

(branch 4)