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1. Description
It is designed to customize the display of web chat.
Present when setting up Web-chat.
It consists of the following elements:
- Preview of the chat window (Fig.1(1));
- Preview of the chat button (Fig.1(2));
- Language;
- Position;
- Open Timeout;
- Button Color widget (Fig.1(3)).
Fig. 1. View tab
Info |
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After making changes, you must click on the Copy code for site button. The script is copied and then used on the site where the chat should be. |
1.1. Preview of the chat window
This shows how the chat window on a site will look according to the settings made on this page.
1.2. Preview of the chat button
This shows how the chat button on a site will look according to the settings made on this page.
1.3. Language
Here you select the language in which information will be displayed in the chat.
The following languages are currently available:
- English;
- Русский;
- Українська.
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Chat messages will be displayed according to the settings in the chat scheme! |
1.4. Position
This field selects the position of the chat on the site.
Position currently available:
- Right;
- Left.
This field selects the button shape of the chat on the site.
The following options are currently available:
- Square;
- Rounded.
Enter a link to the logo in this field. Only JPEG, or PNG, 24x24px, is supported.
1.7. Open Timeout
This switch is responsible for the ability to automatically open the chat:
Image Modified - the chat does not open automatically;
Image Modified - the chat automatically opens after the number of seconds of being on the site page, which is entered in the Second field.
1.8. Button Color widget
Using the widget, you can choose the color and transparency. To do this, use the scales at the bottom of the widget.
You can set the color code through the input fields.
You have to click the "Save" button after all the settings.
2. Opportunities
2.1. Change web chat display options
Goal | Change Language/Position/ Button Shape |
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Preconditions |
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Steps |
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Result | Data saved. |
2.2. Change Web chat logo
Goal | Change Web chat logo |
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Preconditions |
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Steps |
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Result | Data saved. |
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