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1. Description

It is designed to view the history of calls served by the Agent.

It consists of the following elements:

  1. Top bar (Fig.1(1));
  2. Filtration block (Fig.1(2));
  3. Registry (Fig.1(3));
  4. Pagination (Fig.1(4)).

Image Added

Fig. 1. Work log tab

1.1. Top bar

Include Page
Top Bar on tabs of an Agent in the Supervisor Application
Top Bar on tabs of an Agent in the Supervisor Application

1.2. Filtration block

It is designed to filter the data displayed in the registry.

It consists of the following elements:

  1. Filtering fields (Fig.2(1));
  2. Reset filters button (Fig.2(2));
  3. Expant filters button (Fig.2(3)).