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Fig. 9. Filtration block

1.2.1. Filtering fields 

Available fields for filtering:

  • From - sets the start time of the period for which you want to view data;
  • To - sets the end time of the period for which you want to view the data.


1.2.2. Reset filters button 

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It consists of the following elements:

  1. Select visible columns (Fig.10(1));
  2. Refresh button (Fig.10(2));

  3. Registry (Fig.10(3)).

Fig. 10. Registry

1.3.1. Select visible columns 

It is designed to select the columns displayed in the registry.

The Select visible columns modal window to display opens (Fig.11) when you click the  button.

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Fig. 11. Select visible columns modal window

Select checkbox (Fig.11(1)) - this column is displayed in the registry;

Clear checkbox (Fig.11(2)) - this column is displayed in the registry.

1.3.2. Refresh button

Include Page
Refresh button
Refresh button
(Fig.3(2)).

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The following columns are available in the registry:

  1. Date & time;
  2. Direction;
  3. Answered at;
  4. Bridged at;
  5. Queue bridged at;
  6. Joined at;
  7. Leaving at;
  8. Hangup at;
  9. Reporting at;
  10. User;
  11. Extension;
  12. From;
  13. To;
  14. Destination;
  15. Gateway;
  16. Team;
  17. Queue;
  18. Member;
  19. Duration;
  20. Tags;
  21. Display;
  22. Hold;
  23. Wait;
  24. Billing;
  25. Reporting;
  26. Queue wait;
  27. Queue duration;
  28. Result;
  29. SIP code;
  30. Hangup cause;
  31. Blind transfer.

1.3.3.1. Date & time

Displays the date and time

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of the event that occurred.

1.3.3.2. Direction

Displays call directions:

    • Image Added- inbound;
    • Image Added- outbound.

1.3.3.3. Answered at


  1. Bridged at;
  2. Queue bridged at;
  3. Joined at;
  4. Leaving at;
  5. Hangup at;
  6. Reporting at;
  7. User;
  8. Extension;
  9. From;
  10. To;
  11. Destination;
  12. Gateway;
  13. Team;
  14. Queue;
  15. Member;
  16. Duration;
  17. Tags;
  18. Display;
  19. Hold;
  20. Wait;
  21. Billing;
  22. Reporting;
  23. Queue wait;
  24. Queue duration;
  25. Result;
  26. SIP code;
  27. Hangup cause;
  28. Blind transfer.