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The number being called is displayed. Depending on the type of call, it has different meanings (see Tab. 1).
Сolumns | ||||
---|---|---|---|---|
Call type | From | To | Destination | Extension |
Inbound | Subscriber number | Webitel User number (filled in after the User has picked up the phone) | The number dialed by the Subscriber | |
Outbound IVR | The number that is entered in the settings of the Resource through which the call is made | The number of the Subscriber to whom the call is being made (after modification, if digits were taken away or added) |
Номер абонента, на который осуществляется звонок (после модификации, если забирали или добавляли цифры)
Subscriber number | |
Preview dialer | User Extension (Webitel) |
The number of the Subscriber to whom the call is being made (after modification, if digits were taken away or added) | Subscriber number | User Extension (Webitel) |
Progressive dialer | The number that is entered in the settings of the Resource through which the call is made |
- Номер абонента, на который осуществляется звонок (после модификации, если забирали или добавляли цифры);
| Subscriber number | |
Predictive dialer | The number that is entered in the settings of the Resource through which the call is made |
|
| Subscriber number | |||
Outbound | User Extension (Webitel) | Номер абонента, на который осуществляется звонок (после модификации, если забирали или добавляли цифры) | Номер, который набрал пользователь webitel | User Extension (Webitel) |
Internal between Users | Номер пользователя webitel (инициатор звонка) | Номер пользователя webitel (получатель звонка) | Номер пользователя webitel (получатель звонка) | Номер пользователя webitel (инициатор звонка) |
Таб. 1. Отображаемые данные в зависимости от типа звонка
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