1. Description

It is designed to configure system settings at the domain level.

It consists of the following elements:

1. Creation tool (Fig.1(1));
2. Search field (Fig.1(2));
3. Refresh button (Fig.1(3));
4. Registry (Fig.1(4));
5. Pagination (Fig.1(5)).

Fig. 1. Configuration page

1.1. Creation tool

Use the Add button to create a new configuration (Fig.1(1)). The New parameter modal window (Fig.2) opens after clicking the button. 

Fig. 2. New parameter modal window

The New parameter modal window consists of the Parameter field. Clicking on it opens a list of available options. After selecting a parameter, an additional Value field or Status switch appears.

In the Value field, enter the value of the selected parameter.

The State switch is responsible for the true/false value of the selected parameter.

The following options are available:

• enable_omnichannel - when set to true, allows you to receive calls and chat at the same time;
  
• member_chunk_size — It is used when bulk importing Subscribers to optimize the database. When loading in this way, the value of this parameter indicates the number of Subscribers that will be imported in one go;
• enable_2FA — two-factor authentication.
  
• scheme_version_limit — the maximum number of saved previous versions of the Flow Scheme; it is set in the Value field;
• amd_cancel_not_human — if AMD defined the result as Cancel, such values are not included in the percentage abandoned for the dialer if the State switch is on. If the State switch is off, such values are included in the percentage abandoned;

• search_number_length  — if the parameter is set, the system searches for a contact during any call by comparing the number from the end based on the number of digits set in this parameter. If the parameter is not set, the search is done by a complete match. This is used to improve contact identification by inbound or outbound phone numbers.
  

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  title Example:
  Call from the number +380991234567. Contact X with the number 380991234567 is created in the system. If search_number_length = 10, then the search will be performed on ten numbers from the end. That is, the check will be performed on the value 0991234567. And when you call from the number +380991234567, contact X will be identified.

  
  

• chat_ai_connection - in the value sets the connection string to the machine learning model server. The component Chat AI used in the Flow Schema will connect to this address if the setting is set. If the address is set directly in the Flow Schema (Chat AI component), the connection will be made using it.

1.2. Search field

The search is performed on the Parameter column.

1.3. Refresh button

1.4. Registry

The registry is a list of entries of existing objects in this section, each of which consists of a set of fields:

1. Checkbox;
2. Parameter;
3. Value;
4. Editing tool;
5. Removal tool.

1.4.1. Checkbox

Fig. 3. Confirm deletion modal window

1.4.2. Parameter

The parameter names are displayed here.

1.4.3. Value

The parameter value is displayed here.

1.4.4. Editing tool

When you click the  button, the Edit parameter modal window opens (Fig.3), in which you can make changes.

Fig. 4. Edit parameter modal window

Depending on the parameter the modal window can have several variants (Fig.5).

Fig. 5. Edit parameter modal window

1.4.5. Removal tool

Fig. 5. Confirm deletion modal window

1.5. Pagination

2. Opportunities

2.1. Create a Configuration

2.2. Delete a Configuration

2.3. Delete several Configurations

2.4. Edit a Configuration