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1. Description
It is designed to set up beeps or sound files before starting a conversation.
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This component is present in flow types like:
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The block (Fig.1(1)) is used in space to build the Flow. The settings panel for this component opens (Fig.1(2)) when you click on the block.
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Fig.1. Ringback component
1.1. Ringback block
The block consists of the following elements:
- The name of the component;
- in branch - receiving (connecting with the previous block) branch;
- out branch - outgoing (connecting with the following block) branch.
1.2. Ringback settings panel
It consists of the following elements:
- All;
At Call;
- At Hold;
- At Transfer;
- Break;
- Add limit.
1.2.1. All
The switch is responsible for using the settings entered in this component.
Image Removed Image Added - use the settings;
Image RemovedImage Added- do not use the settings.
1.2.2. At Call
It is designed to set up a sound file or beeps at call.
It consists of a Type field and a field that depends on the selection in the Type field.
The Type field is used to select the type of sound. The following options are available:
- tone;
- file.
When the tone
type is selected, the second field is responsible for the beep tone code and is named Tone.
When the file
type is selected, the second field is responsible for choosing a file that will be played instead of beeps and is named Media file. Clicking on the Media file field opens a list of media files added to the Media files page, from which the file is selected.
1.2.3. At Hold
It is designed to set up a sound file or beeps at hold.
It consists of a Type field and a field that depends on the selection in the Type field.
The Type field is used to select the type of sound. The following options are available:
- tone;
- file.
When the tone
type is selected, the second field is responsible for the beep tone code and is named Tone.
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Default tone: |
When the file
type is selected, the second field is responsible for choosing a file that will be played instead of beeps and is named Media file. Clicking on the Media file field opens a list of media files added to the Media files page, from which the file is selected.
1.2.4. At Transfer
It is designed to set up a sound file or beeps at Transfer.
It consists of a Type field and a field that depends on the selection in the Type field.
The Type field is used to select the type of sound. The following options are available:
- tone;
- file.
When the tone
type is selected, the second field is responsible for the beep tone code and is named Tone.
When the file
type is selected, the second field is responsible for choosing a file that will be played instead of beeps and is named Media file. Clicking on the Media file field opens a list of media files added to the Media files page, from which the file is selected.
1.2.5. Break
Include Page Break Break
1.2.6. Add limit
Include Page Limit Limit
Fig. 2. Setting a limit
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