1. Description

It is designed to set up beeps or sound files before starting a conversation.

The block (Fig.1(1)) is used in space to build the Flow. The settings panel for this component opens (Fig.1(2)) when you click on the block.

Open

Fig.1. Ringback component

1.1. Ringback block

The block consists of the following elements:

1. The name of the component;

2. In branch — receiving (connecting with the previous block) branch;

3. Out branch — outgoing (connecting with the following block) branch. When hovering over the Out field, a switch appears. The switch allows this component to be connected to a component that already has a connection.

The presence of an icon indicates that the switch is on, and this component can be connected to a component that already has a connection.

Changing the switch position removes the outgoing branch of this component.

The button deletes the block from the Flow Schema.

1.2. Ringback settings panel

It consists of the following elements:

1. All;

2. At Call;

3. At Hold;

4. At Transfer;

5. Break;

6. Limit;

7. Add description.

1.2.1. All

The switch is responsible for using the settings entered in this component.

— use the settings;

— do not use the settings.

1.2.2. At Call

It is designed to set up a sound file or beeps at call.

It consists of a Type field and a field that depends on the selection in the Type field.

The Type field is used to select the type of sound. The following options are available:

1. tone;

2. file.

When the tone type is selected, the second field is responsible for the beep tone code and is named Tone.

When the file type is selected, the second field is responsible for choosing a file that will be played instead of beeps and is named Media file. Clicking on the Media file field opens a list of media files added to the Media files page, from which the file is selected.

1.2.3. At Hold

It is designed to set up a sound file or beeps at hold.

It consists of a Type field and a field that depends on the selection in the Type field.

The Type field is used to select the type of sound. The following options are available:

1. tone;

2. file.

When the tone type is selected, the second field is responsible for the beep tone code and is named Tone.

When the file type is selected, the second field is responsible for choosing a file that will be played instead of beeps and is named Media file. Clicking on the Media file field opens a list of media files added to the Media files page, from which the file is selected.

1.2.4. At Transfer

It is designed to set up a sound file or beeps at Transfer.

It consists of a Type field and a field that depends on the selection in the Type field.

The Type field is used to select the type of sound. The following options are available:

1. tone;

2. file.

When the tone type is selected, the second field is responsible for the beep tone code and is named Tone.

When the file type is selected, the second field is responsible for choosing a file that will be played instead of beeps and is named Media file. Clicking on the Media file field opens a list of media files added to the Media files page, from which the file is selected.

1.2.5. Break

1.2.6. Limit

Fig. 2. Setting a limit

1.2.3. Add description

Fig. 3. Add description