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Set Grantee

Set Grantee

Owned by Olesya Tantsyura
Last updated: Dec 20, 2024
2 min read

1. Description

It is designed to forcefully change a User who can view a call or chat that has not been accepted.

By default, the Flow scheme will be executed on behalf of the user who made the call.

There are cases when there is an incoming call, no one answers the ring, and access rights do not assign to this call.

This component is present in flow types like:

  • Voice.

The block (Fig.1(1)) is used in space to build the Flow. The settings panel for this component opens (Fig.1(2)) when you click on the block.

Set Grantee.png
Fig. 1. Set Grantee component

1.1. Set Grantee block

The block consists of the following elements:

  1. The name of the component;

  2. In branch — receiving (connecting with the previous block) branch;

  3. Out branch — outgoing (connecting with the following block) branch. When hovering over the Out field, a switch appears. The switch allows this component to be connected to a component that already has a connection.

The presence of an icon indicates that the switch is on, and this component can be connected to a component that already has a connection.

Changing the switch position removes the outgoing branch of this component.

The button deletes the block from the Flow Schema.

1.2. Set Grantee settings panel

It consists of the following elements:

  1. Grantee;

  2. Break;

  3. Limit;

  4. Add description.

1.2.1. Grantee

It is designed to select the User to whom you want to assign missed calls or chats. Clicking on the field opens a list of existing Users from which a selection is made. You can select from the drop-down list or set it manually.

1.2.2. Break

1.2.3. Limit

Fig. 2. Setting a limit

1.2.4. Add description

Fig. 3. Add description