1. Description

It is designed to search for information on the Member.

The block (Fig.1(1)) is used in space to build the Flow. The settings panel for this component opens (Fig.1(2)) when you click on the block.

Open

Fig. 1. Member info component

1.1. Member info block

The block consists of the following elements:

1. The name of the component;

2. In branch — receiving (connecting with the previous block) branch;

3. Out branch — outgoing (connecting with the following block) branch. When hovering over the Out field, a switch appears. The switch allows this component to be connected to a component that already has a connection.

The presence of an icon indicates that the switch is on, and this component can be connected to a component that already has a connection.

Changing the switch position removes the outgoing branch of this component.

The button deletes the block from the Flow Schema.

1.2. Member info settings panel

It consists of the following elements:

1. Bucket;

2. Destination;

3. Name;

4. Queues;

5. Completed;

6. Today;

7. Set;

8. Break;

9. Limit;

10. Add description.

1.2.1. Bucket

It is designed to select the Bucket for which the check will be performed.

When you click on the Bucket field, a drop-down list opens from which a choice is made. You can select from the drop-list or set it manually.

How to create a new Bucket can be found here.

1.2.2. Destination

A variable is entered in this field - ${variable_name}, in which the number of a Member on which the check will be carried out is transmitted.

1.2.3. Name

Here enters the member's name for which the check will be carried out.

1.2.4. Queues

It is designed to select the Queue for which the check will be performed.

When you click on the Queues field, a drop-down list opens from which a choice is made. You can select from the drop-list or set it manually.

1.2.5. Completed

It is used to check if the call is complete for this Member.

 - do not check;

 - check.

1.2.6. Today

It is used to check if there was a call to this Member today.

 - do not check;

 - check.

1.2.7. Set

It consists of the following:

1. Key;

2. Value;

3. Remove button;

4. Add.

1.2.7.1. Key

Here enters an arbitrary name of the variable to which the data will be transferred.

1.2.7.2. Value

Value is entered here. The values that can be set in this field are taken from the information about the Member specified on the Variables page.

1.2.7.3. Remove button

It is intended for removing a variable in a row with which it stands—clicking the  button removes the variable.

1.2.7.4. Add

It is designed to add a new variable.

1.2.8. Break

1.2.9. Add limit

Fig. 2. Setting a limit

1.2.10. Add description

Fig. 3. Add description