Export variables
1. Description
Passes the variable's value to the agent side (Client_info in the Workspace application or the CTI panel (Creatio)) and statistics.
This component is present in flow types like:
Voice;
Chat;
Forms;
Service.
The block (Fig.1(1)) is used in space to build the Flow. The settings panel for this component opens (Fig.1(2)) when you click on the block.
Fig.1. Export variables component
1.1. Export variables block
The block consists of the following elements:
The name of the component;
In branch — receiving (connecting with the previous block) branch;
Out branch — outgoing (connecting with the following block) branch. When hovering over the Out field, a switch appears. The switch allows this component to be connected to a component that already has a connection.
The presence of an icon indicates that the switch is on, and this component can be connected to a component that already has a connection.
Changing the switch position removes the outgoing branch of this component.
The button deletes the block from the Flow Schema.
1.2. Export variables settings panel
It consists of the following elements:
Variables;
Break;
Limit;
Add description.
1.2.1. Variables
Here you enter the name of the variable which needs to be passed.
1.2.2. Break
1.2.3. Limit
Fig. 2. Setting a limit
1.2.4. Add description
Fig. 3. Add description