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1. Description

The page is intended designed for creating usersUsers. Displays It displays information about all users Users in the domain.

It consists of the following elements:

  1. Creation tool (Fig.1(1));
  2. Search field (Fig.1(2));
  3. Import tool (Fig.1(3));
  4. Refresh button (Fig.1(4));
  5. Registry (Fig.1(5));
  6. Pagination (Fig.1(6)).

Image RemovedImage Added

Fig. 1. Users page

1.1. Creation tool 

Use the Add button button (Fig.1 (1)) to create a new object. Access to the General tab opens after clicking. You can open access to tabs to for an existing user through User with the record entries editing tool (see paragraph 1.5.7).

Tabs:

1.2. Search field

The search is performed on the Name column. Include PageSearch fieldSearch field

Consists of an input field and a close button (Image Added), which is displayed when you enter data in the input field.

You can create a search query in regex format, and the system will display the results that match it.

1.3. Import tool

Use the import button (Fig.1(3)) to load users Users from a CSV file. Hovering over this button will display - Upload. Clicking the button (Image RemovedImage Added) opens a file selection window.

Select the desired file on your device Device and click the Open button (the file selection window may differ depending on the OS). The Import CSV  modal window opens will open (Fig.2).

Warning

The import document must have headers!

1.3.1. Import CSV  modal window 

They are It is designed to configure data import.

It consists of the following elements:

  1. Tuning Configuration block (Fig.2(1));
  2. Preview block (Fig.2(2));
  3. Selection block (Fig.2(3)).

Image RemovedImage Added

Fig. 2. Import CSV  modal modal window 

1.3.1.1.

Tuning

Configuration block

The Skip headers checkbox allows you to skip headers. At the moment, the parameter is not available for changes.

The Char set field is used to select the encoding. At the moment, the parameter is not available for changes. UTF-8 is used by default.

In the Separator field, enter the punctuation mark used in the imported file. The comma is used by default

1.3.1.2. Preview block

This block displays the names of the fields and a few filled lines rows from the table that is being imported.

1.3.1.3. Selection block

Select the column names From the drop-down lists, select the names of the columns (used in the CSV file) in the drop-down lists whose data must match should correspond to the parameter for which the selection is being made. For example, select login in Name in the username drop-down list (Fig.3).

Image RemovedImage Added

Fig. 3. Customize CSV file import

Consists of fields:

  • username Username - User's unique login of the user;
  • name - usernameUsername;
  • extension - user User extension number;
  • email - userUser's email address.

The Save button becomes active after setting the required fields. Required fields are marked with *. The modal window closes after clicking the Save button, and entries from the CSV file are added to the registry.

1.4. Refresh button

Include Page
Refresh button
Refresh button
(Fig.1 (4)).

1.5. Registry

The registry is a list of entries of existing objects in this partitionsection, each of which consists of a set of fields:

  1. Checkbox;
  2. Name;
  3. Status;
  4. Login;
  5. Extensions;
  6. DnD;
  7. Editing tool;
  8. Removal tool.

1.

4

5.1. Checkbox

Use to select one or more entries. An additional removal tool appears after selecting one or more entries. Information about the number of records selected for deletion appears when you hover over this tool.

1.4

Include Page
Checkbox
Checkbox

Fig. 4. Confirm deletion modal window

1.5.2. Name

The name names of the users is Users are displayed here.

1.

4

5.3. Status

This column displays four statuses (indicatorsbadges):

  • Web;
  • SIP;
  • Dlg;
  • DnD.

Indicators Badges have two states: 

  • active - yellow color Image Removed Image Added,
  • inactive - gray color Image Removed Image Added.

The passive state is displayed by default.

Web - a WebSocket connection has been established (exchange of events). It becomes active when a the WebSocket connection is opened - the user User is logged into the Workspace.

SIP - a SIP connection has been established. Becomes active in the following cases:

  • Registration of the device Device to this user User via the SIP protocol;
  • The user User is logged into the Workspace and  and has a Default Device set.

Dlg - the state 'in conversation'. Becomes active at the moment when a call occurs;

DnD - displays 'Do Not Disturb' mode. It becomes active when this mode is set. You can install it in:

  • register of user the User records (see clause 1.5.6);
  • in Workspace.

1.5.4. Login

This column displays user User logins in the system.

1.5.5. Extensions

This column displays the extension numbers of usersUsers.

1.5.6. DnD

Dnd - Do Not Disturb.
Use the switch in this column to enable/disable DnD.  The DnD indicator badge in the Status column is displayed as active or inactive (Fig.45), respectively.

Image RemovedImage Added

Fig. 45. DnD

1.5.7. Editing tool

Include Page
Editing tool
Editing tool

1.5.8. Removal tool

Include Page
Removal tool
Removal tool

Fig. 5.  Modal confirmation 6. Confirm deletion modal window

1.

5

6. Pagination

Include Page
Pagination
Pagination

2. Opportunities

2.1. Create a new

user

User

Goal

Create a new

user

User

Preconditions
  1. Access to the Admin application;
  2. Access to the Users
partition
  1. section in the Admin application;
  2. Permission to create in the Users
partition
  1. section.

Steps


  1. Click the Add button. The General tab opens.
  2. Enter data. The Save button becomes active.
  3. Click the Save button. Access to the Permissions tab
is opened
  1. opens.
  2. Enter the required data.
  3. Click the Save button

Result

Data saved. The User is created.

2.2. Delete a

user

User

Goal

Delete a

user

User

Preconditions
  1. Access to the Admin application;
  2. Access to the Users
partition
  1. section in the Admin application;
  2. Permission to select and delete in the Users
partition
  1. section;
  2. The presence of at least one
user
  1. User.

Steps


  1. Find the
user
  1. User you want to delete in the registry
entries
  1. ;
  2. Click
on
  1. the delete button -
Image Removed
  1. Image Added . A modal window opens to confirm the deletion;
  2. Click the Delete button.

Result

The modal window closes. The
user has been
User is removed.

2.3. Delete several

users

Users

Goal

Delete several

users

Users

Preconditions
  1. Access to the Admin application;
  2. Access to the Users
partition
  1. section in the Admin application;
  2. Permission to select and delete in the Users
partition
  1. section;
  2. The presence of at least one
user
  1. User.

Steps


  1. Find the
users
  1. Users you want to delete in the registry entries. Select them using the checkbox;
  2. Click on the delete button at the top of the registry. A modal window opens to confirm the deletion.
  3. Click the Delete button.

Result

The modal window closes.
The users have been
Users are removed.

2.4. Edit a

user

User

Goal

Edit a

user

User

Preconditions
  1. Access to the Admin application;
  2. Access to the Users
partition
  1. section in the Admin application;
  2. Permission to edit in the Users
partition
  1. section;
  2. The presence of at least one
user
  1. User.

Steps


  1. Find the
user
  1. User you want to edit in the registry entries.
  2. Click on the edit button in the entry of this
user
  1. User. The General tab opens.
  2. Open the tab you need.
  3. Make changes.
  4. Click the Save button.

Result

Data saved.

2.5. Enable/disable DnD status for a

user

User

Goal

Enable DnD status for a

user

User

Preconditions
  1. Access to the Admin application;
  2. Access to the Users
partition
  1. section in the Admin application;
  2. Permission to select in the Users
partition
  1. section;
  2. The presence of at least one
user
  1. User.

Steps


  1. Find the
user
  1. User who needs to change status.
  2. Move the switch in the DnD column to the active position.

Result

The DnD indicator in the Status column becomes active. The
user
User is in DnD status.

2.6. Add

users

Users by importing a CSV file

Goal

Add

users

Users by importing a CSV file

Preconditions
  1. Access to the Admin application;
  2. Access to the Users
partition
  1. section in the Admin application;
  2. Permission to select in the Users
partition
  1. section;
  2. CSV file with
user
  1. User data.

Steps


  1. Click the import CSV file button
Image Removed
  1. Image Added. The Import CSV modal window opens.
  2. Сhange the punctuation mark in the Separator field, if necessary.
  3. Select the column names (used in the CSV file) in the drop-down lists whose data
must
  1. should match the parameter for which the selection is being made. For example, select login in the
username
  1. Username drop-down list (Fig.3). The Save button becomes active.
  2. Click the Save button.

Result

The modal window is closed. The
users
Users from the CSV file have been added to the registry.


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