The window consists of displaying information:
- agent's name;
- subscriber's name;
- the duration of the call.
There are also additional buttons, such as:
- the ability to send a message (in development);
- the microphone is disabled. The microphone automatically turns on when you switch to Prompter or Conference mode. To exit these modes, use the microphone button (mute);
- Prompter mode - only the Agent hears the connected person;
- Conference mode - the Agent and the Subscriber hear the joiner.
0 Comments