1. Description
Passes the variable's value to the agent side (Client_info in the Workspace application or the CTI panel (Creatio)) and statistics.
This component is present in flow types like:
- Voice;
- Chat;
- Forms;
- Service.
The block (Fig.1(1)) is used in space to build the Flow. The settings panel for this component opens (Fig.1(2)) when you click on the block.
Fig.1. Export variables component
1.1. Export variables block
The block consists of the following elements:
- The name of the component;
- in branch - receiving (connecting with the previous block) branch;
- out branch - outgoing (connecting with the following block) branch.
1.2. Export variables settings panel
It consists of the following elements:
- Variables;
- Break;
- Add limit.
1.2.1. Variables
Here you enter the name of the variable which needs to be passed.
1.2.2. Break
Responsible for the completion of the flow execution.
- initiates the end of the flow execution after the given component.
- the switch is in the off position.
1.2.3. Add limit
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Fig. 2. Setting a limit
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