1. Description
It is designed to search for information on the Member.
The block (Fig.1(1)) is used in space to build the Flow. The settings panel for this component opens (Fig.1(2)) when you click on the block.
Fig.1. Member info component
1.1. Member info block
The block consists of the following elements:
- The name of the component;
- in branch - receiving (connecting with the previous block) branch;
- out branch - outgoing (connecting with the following block) branch.
1.2. Member info settings panel
It consists of the following elements:
- Bucket;
- Destination;
- Name;
- Queues;
- Completed;
- Today;
- Set;
- Break;
- Add limit.
1.2.1. Bucket
It is designed to select the Bucket for which the check will be performed.
When you click on the Bucket field, a drop-down list opens from which a choice is made.
How to create a new Bucket can be found here.
1.2.2. Destination
A variable is entered in this field - ${
variable_name}
, in which the number of a Member on which the check will be carried out is transmitted.
1.2.3. Name
Here enters the member's name for which the check will be carried out.
1.2.4. Queues
It is designed to select the Queue for which the check will be performed.
When you click on the Queues field, a drop-down list opens from which a choice is made.
1.2.5. Completed
It is used to check if the call is complete for this Member.
- do not check;
- check.
1.2.6. Today
It is used to check if there was a call to this Member today.
- do not check;
- check.
1.2.7. Set
It consists of the following:
- Key;
- Value;
- Remove button;
- Add.
1.2.7.1. Key
Here enters an arbitrary name of the variable to which the data will be transferred.
1.2.7.2. Value
Value is entered here. The values that can be set in this field are taken from the information about the Member specified on the Variables page.
It is intended for removing a variable in a row with which it stands—clicking the button removes the variable.
1.2.7.4. Add
It is designed to add a new variable.
1.2.8. Break
Responsible for the completion of the flow execution.
- initiates the end of the flow execution after the given component.
- the switch is in the off position.
1.2.9. Add limit
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Fig. 2. Setting a limit
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