1. Description

It is designed to set up a chat from an Instagram page.

It consists of the following elements (Fig.1):

1. Settings panel (Fig.1(1));
2. Add/remove element (Fig.1(2));
3. Refresh button (Fig.1(3));
4. Register (Fig.1(4)).

Fig. 1. Instagram page

1.1. Settings panel

Consists of switches:

• Track comments;
• Track mentions.

After activation, it will be possible to catch such messages in the Flow and add them to the Job Queue for further processing by Agents.

1.2. Add/remove element 

It is designed to add or remove pages. Provided as an Add or Remove Pages button.

When you click on the Add or remove pages button, a separate browser window opens to enter the site facebook.com/ (Fig. 2).

Fig. 2. Login window

You have to be logged in as the page administrator.

The page for selecting Instagram Business Accounts opens (Fig. 3).

Fig. 3. Choosing Instagram Business Accounts

Make a selection and click the Next button. After that, a page for selecting a page opens (Fig. 4).

Fig. 4. Choosing pages

Make a selection and click the Next button. After that, the permissions page opens (Fig. 5).

Fig. 5. Access

Click the Done button. Instagram Business Accounts selected using the checkbox will be added to the register, and pages in which the checkbox is not checked will be deleted.

A page opens with a notification that the pages have been successfully connected. Click the OK button (Fig.6).

Fig. 6. Linking notice

1.3.