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Here you enter information about a Scorecard.
Consists of fields (Fig.1):
Fig. 1. General tab
Required field. Here the name of the Scorecard is entered.
Here the description of the Scorecard is entered.
A field for selecting a Team for which this Scorecard can be applied.
You can select multiple Teams.
The switch is responsible for the possibility of using this Scorecard:
- the Scorecard is displayed in the drop-down list for assessment on the Call visualization tab in the Evaluation tab;
- the Scorecard is not displayed in the drop-down list for evaluation.
Goal
Change the description of the Scorecard
Steps
Result
Create a copy of the Scorecard, according to which at least one call was evaluated
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