1. Description

It is designed to execute an HTTP REST request and process the result.

It integrates third-party systems (for example, Creatio, 1C).

It allows you to determine to whom to route the call and receive information about the subscriber from the CRS system.

This component is present in flow types like:

Voice;
Chat;
Forms;
Service.

The block (Fig.1(1)) is used in space to build the Flow. The settings panel for this component opens (Fig.1(2)) when you click on the block.

Fig.1. HTTP Request component

1.1. HTTP Request block

The block consists of the following elements:

The name of the component;
in branch - receiving (connecting with the previous block) branch;
out branch - outgoing (connecting with the following block) branch.

1.2. HTTP Request settings panel

It consists of the following elements:

Url;
Methods;
Timeout;
Insecure skip verify;
Response Code to variable;
Cookie to variable;
Use cache;
Headers;
Path;
Request data;
Export variables;
Break;
Add limit.

1.2.1. Url

Here you enter the URL address to which to make a request.

1.2.2. Methods

Here you choose the method that will be used for the request.

The following options are available:

Post;
Put;
Get;
Delete;
Patch.

1.2.3. Timeout

Enter the maximum time to wait for a response in this field.

1.2.4. Insecure skip verify

Responsible for the use of self-signed certificates.

- do not use;

- use.

1.2.5. Response Code to variable

Enter the variable's name in which you want to write the server's response in this field.

1.2.6. Cookie to variable

Enter the variable's name in which you want to write the cookies transmitted in this field.

1.2.7. Use cache

Responsible for the ability to save cash.

- the cache is not saved;

- the cache is saved.

1.2.8. Headers

It is designed to send HTTP headers.

1.2.9. Path

It is designed to pass a variable to the URL address.

For example, it is used when it is necessary to pass caller_id_number to the link (Fig. 2).

Fig. 2. Path

1.2.10. Request data

This is where the request body is entered.

1.2.11. Export variables

It is intended to write the answer into variables and break it down into details for further analysis.

1.2.12. Break

Responsible for the completion of the flow execution.

- initiates the end of the flow execution after the given component.

- the switch is in the off position.

1.2.13. Add limit

It is intended to determine the maximum number of passes through this component.

The failover branch appears in the edited component when the limit is set .

The failover branch will be used if more passes are passed through the component than entered in the Max field.

Clicking on the Add Limit button adds a Max field and a Delete limit button.

The number of possible passes is indicated in the Max field.

Clicking on the Delete limit button removes the limit and returns the Add limit button.

Fig. 3. Setting a limit

HTTP Request