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1. Description
Infobip is a cloud-based business communication platform that automates customer communication across all communication channels. Acts as an intermediary between the customer company and Webitel.
Consists of fields (Fig.1):
- Name;
- URI;
- Flow;
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Fig. 1. Infobip tab
1.1. Name
Here you enter the name that will be displayed in the registry of the Char Gateways page.
1.2. Api Key
Infobip provides data for this field.
1.3. URI
The unique URI of the account. Generated automatically and used inside the Webitel system.
1.4. Flow
Here you choose which Flow will be processed when the Char Gateway is used.
When you click on the Flow field, a drop-down list opens from which the flow is selected. If the required flow is not in the drop-down list, use the Flow field as a search field.
How to create a new Flow can be found here.
Infobip provides data for this field.
2. Opportunities
2.1. Change to chat settings (Infobip)
Goal | Change a Name/Api Key/URI/Base URL |
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Preconditions |
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Steps |
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Result | Data saved. |
2.2. Change a Flow
Goal | Change a Flow |
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Preconditions |
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Steps |
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Result | Data saved |
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