Versions Compared
Key
- This line was added.
- This line was removed.
- Formatting was changed.
1. Description
It is designed to configure system settings at the domain level.
It consists of the following elements:
- Creation tool (Fig.1(1));
- Search field (Fig.1(2));
- Refresh button (Fig.1(3));
- Registry (Fig.1(4));
- Pagination (Fig.1(5)).
Fig. 1. Configuration page
1.1. Creation tool
Use the Add button to create a new configuration (Fig.1(1)). The New parameter modal window (Fig.2) opens after clicking the button.
Fig. 2. New parameter modal window
The New parameter modal window consists of the Parameter field. Clicking on it opens a list of available options. After selecting a parameter, an additional Value field or Status switch appears.
In the Value field, enter the value of the selected parameter.
The State switch is responsible for the true/false
value of the selected parameter.
The following options are available:
- enable_omnichannel
- ;
- member_chunk_size;
- enable_2FA;
- scheme_version_limit;
- amd_cancel_not_human;
- search_number_length;
- chat_ai_connection;
- password_regular_expression;
- password_validation_text.
1.1.1. enable_omnichanne
When set to true
, allows you to receive calls and chat at the same time
.
1.1.2. member_chunk_size
—It is used when bulk importing Subscribers to optimize the database. When loading in this way, the value of this parameter indicates the number of Subscribers that will be imported in one go
;enable_2FA —
.
1.1.3. enable_2FA
The Status switch determines whether two-factor authentication is enabled or disabled.
1.1.4. scheme_version_limit
— theThe maximum number of saved previous versions of the Flow Scheme
; it. It is set in the Value field
;.
1.1.5. amd_cancel_not_human
— ifIf AMD defined the result as Cancel
, such values are not included in the percentage abandoned for the dialer if the State switch is on. If the State switch is off, such values are included in the percentage abandoned
.
1.1.6. search_number_length
— if expandIf the parameter is set, the system searches for a contact during any call by comparing the number from the end based on the number of digits set in this parameter. If the parameter is not set, the search is done by a complete match. This is used to improve contact identification by inbound or outbound phone numbers.
Example:
Call from the number +380991234567
.
Contact X with the number 380991234567
is created in the system.
If search_number_length = 10
, then the search will be performed on ten numbers from the end.
That is, the check will be performed on the value 0991234567
. And when you call from the number +380991234567
, contact X will be identified.
1.1.7. chat_ai_connection
- inIn the value sets the connection string to the machine learning model server. The component Chat AI used in the Flow Schema will connect to this address if the setting is set. If the address is set directly in the Flow Schema (Chat AI component), the connection will be made using it.
1.1.8. password_regular_expression
The value of this parameter specifies a regular expression for the User password.
1.1.9. password_validation_text
The value of this parameter specifies the text that will be displayed if the value entered in the Password field does not fall under the specified regular expression (div.password_regular_expression) (Fig.3).
Image Added
Fig. 3. Display password_validation_text
1.2. Search field
The search is performed on the Parameter column.
Include Page Search field Search field
1.3. Refresh button
(Fig.1 (3)). Include Page Refresh button Refresh button
1.4. Registry
The registry is a list of entries of existing objects in this section, each of which consists of a set of fields:
- Checkbox;
- Parameter;
- Value;
- Editing tool;
- Removal tool.
1.4.1. Checkbox
Include Page Checkbox Checkbox
Fig. 34. Confirm deletion modal window
1.4.2. Parameter
The parameter names are displayed here.
1.4.3. Value
The parameter value is displayed here.
1.4.4. Editing tool
When you click the button, the Edit parameter modal window opens (Fig. 35), in which you can make changes.
Fig. 45. Edit parameter modal window
Depending on the parameter, the modal window can have several variants (Fig. 56).
Fig. 56. Edit parameter modal window
1.4.5. Removal tool
Include Page Removal tool Removal tool
Fig. 5. Confirm deletion modal window
1.5. Pagination
Include Page Pagination Pagination
2. Opportunities
2.1. Create a Configuration
Goal | Create a Configuration |
---|---|
Preconditions | |
Steps |
|
Result | The modal window closes. Configuration is created. |
2.2. Delete a Configuration
Goal | Delete a Configuration |
---|---|
Preconditions |
|
Steps |
|
Result | The modal window closes. The Configuration is removed. |
2.3. Delete several Configurations
Goal | Delete several Configurations |
---|---|
Preconditions |
|
Steps |
|
Result | The modal window closes. Configurations are removed. |
2.4. Edit a Configuration
Goal | Edit a Configuration |
---|---|
Preconditions |
|
Steps |
|
Result | The modal window closes. Data saved. |
Table of Contents |
---|