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1. Description

Passes the variable's value to the agent side (Client_info in the Workspace application or the CTI panel (Creatio)) and statistics.

Info

This component is present in flow types like:

  • Voice;
  • Chat;
  • Forms;
  • Service.

The block (Fig.1(1)) is used in space to build the Flow.  The settings panel for this component opens (Fig.1(2)) when you click on the block.

Image RemovedImage Added

Fig.1. Export variables component

1.1. Export variables block

The block consists of the following elements:

  1. The name of the component;
  2. in branch - receiving (connecting with the previous block) branch;
  3. out branch - outgoing (connecting with the following block) branch.

1.2. Export variables settings panel

It consists of the following elements:

  1. Variables;
  2. Break;
  3. Add limit.

1.2.1. Variables

Here you enter the name of the variable which needs to be passed.

1.2.2. Break

Include Page
Break
Break

1.2.3. Add limit

Include Page
Add limit
Limit
Add limit
Limit

Fig. 2. Setting a limit

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