1. Description

Here, you enter information about the Communication type.

Consists of fields (Fig.1):

1. Name;
2. Channel;
3. Code;
4. Description.

Fig. 1. General tab

1.1. Name

Required field. The name of the Communication type is entered here.

1.2. Channel

The communication channel is selected in this field.

The following communication channels are available:

• Phone;
• Email;
• Messaging.

1.3. Code

Required field. The code of the Communication type is entered here.

1.4. Description

Here, you enter the description of the Communication type.

2.  Opportunities

2.1. Change or set communication type parameters