When a call is going into the telephone number, from Webitel's side, there are two parts to the call.
- Leg A - call initiator
- Leg B - call recipient
For more details please follow the link.
Leg A-B description for every type of the call
| Call type | Leg A | Leg B |
|---|---|---|
Outbound call | User → Server | Server → Gateway (client) |
Outbound IVR | Server → Gateway (client) | - |
Predictive and Progressive dialers | Server → Gateway (client) | Server → User |
Preview dialer | Server → User | Server → Gateway (client) |
Inbound call | Gateway (client) → Server | Server → User |
Conference | User or client → Server | - |
Internal call | User 1 → Server | Server → User 2 |
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