Legs A-B

When a call is going into the telephone number, from Webitel's side, there are two parts to the call. 

  • Leg A - call initiator

  • Leg B - call recipient

For more details please follow the link.

Leg A-B description for every type of the call

Call type

Leg A

Leg B

Call type

Leg A

Leg B

Outbound call

User → Server

Server → Gateway (client)

Outbound IVR

Server → Gateway (client)

-

Predictive and Progressive dialers

Server → Gateway (client)

Server → User

Preview dialer

Server → User

Server → Gateway (client)

Inbound call

Gateway (client) → Server

Server → User

Conference

User or client → Server

-

Internal call

User 1 → Server

Server → User 2