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1. Description

It is designed to execute an HTTP REST request and process the result.

It integrates third-party systems (for example, Creatio, 1C).

It allows you to determine who to route the call to and receive information about the subscriber from the CRS system.

This component is present in flow types like:

  • Voice;
  • Chat;
  • Forms;
  • Service.

The block (Fig.1(1)) is used in space to build the Flow. The settings panel for this component opens (Fig.1(2)) when you click on the block.

Fig.1. HTTP Request component

1.1. HTTP Request block

The block consists of the following elements:

  1. The name of the component;
  2. in branch - receiving (connecting with the previous block) branch;
  3. out branch - outgoing (connecting with the following block) branch.

1.2. HTTP Request settings panel

It consists of the following elements:

  1. Url;
  2. Methods;
  3. Timeout;
  4. Insecure skip verify;
  5. Response Code to variable;
  6. Cookie to variable;
  7. Headers;
  8. Path;
  9. Request data;
  10. Export variables;
  11. Break;
  12. Add limit.

1.2.1. Url

Here you enter the URL address to which to make a request.

1.2.2. Methods

Here you choose the method that will be used for the request.

The following options are available:

  • Post;
  • Put;
  • Get;
  • Delete;
  • Patch.

1.2.3. Timeout

Enter the maximum time to wait for a response in this field.

1.2.4. Insecure skip verify

Responsible for the use of self-signed certificates.

- do not use;

- use.

1.2.5. Response Code to variable


  1. Cookie to variable;
  2. Headers;
  3. Path;
  4. Request data;
  5. Export variables;

1.2.1. Break

Responsible for the completion of the flow execution.

- initiates the end of the flow execution after the given component.

- the switch is in the off position.

1.2.2. Add limit

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Fig. 2. Setting a limit

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