Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 4 Next »

Offline Queue is a list of Members that the Agent can call manually.

Displays to the Agent a list of Members to whom it is necessary to call back manually; for example, the Member did not wait in Queue and chose the option to call back.

Consists of the following tabs:

  • No labels

0 Comments

You are not logged in. Any changes you make will be marked as anonymous. You may want to Log In if you already have an account.