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Webitel: Documentation

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Contact Center

Updated Dec 20, 2024

Contact Center

1. Description

Contact Center - a category that consists of sections:

Agents;
Teams;
Resources;
Resource groups;
Queues.

Fig. 1. Contact Center category

{"serverDuration": 35, "requestCorrelationId": "067fcb7c11ce45dfaa0e512b3cc78b9c"}