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1. Description

Component for customizing the connection of leg-A side to leg-B side. It is used to create the Leg-B side, the ability to call the User or another call through the selected Gateway.

This component is present in flow types like:

  • Voice.

The block (Fig.1(1)) is used in space to build the Flow. The settings panel for this component opens (Fig.1(2)) when you click on the block.

Fig.1. Bridge component

1.1. Bridge block

The block consists of the following elements:

  1. The name of the component;
  2. in branch - receiving (connecting with the previous block) branch;
  3. out branch - outgoing (connecting with the following block) branch.

1.2. Bridge settings panel

It consists of the following elements:

  1. Bridge strategy;
  2. Bridge parameters;
  3. Endpoints;
  4. Break;
  5. Add limit.

1.2.1. Bridge strategy

It is designed to select the strategy for connecting the leg-A side to the Leg-B side.

The following options are available:

  • multiply - simultaneous attempts to connect with several representatives of the Leg-B party (for an incoming call - with several Agents, which are specified in the "Endpoints" element);
  • failover - serial connection.

1.2.2. Bridge parameters

Click the Add button open:

  • Key - the name of the parameter;
  • Value - the value of the parameter;
  • Remove tool - when clicked, removes the parameter next to which it stands.

It is possible to set several parameters.

List of parameters that can be used (Table 1).

Key=ValueDescription
continue_on_fail=trueControls what happens when the called party is unavailable (busy/offline). If true, outbound routing continues to be processed. If false - stop processing.
instant_ringback=trueRingback will not wait for an indication before sending a callback signal to the caller.
ignore_early_media=trueIgnore the early media from the endpoint.
ignore_early_media=ring_readySame as ignore_early_media=true , but it also sends SIP 180 to the incoming leg when the first SIP 183 is intercepted.
hangup_after_bridge=true

Controls what happens to the calling party (A) when it is in the bridge state, and the called party (B) hangs up.

If set to true, outbound routing will stop processing, and Leg-A will end when Leg-B ends.

If set to false (default), outgoing routing continues to be processed after Leg-B is completed.

ignore_display_updates=trueDo not send displayed UPDATEs to the call leg (update_display).
call_timeout=20Specifies how long (in seconds) the endpoint will ring. The default is 60 seconds.
leg_timeout=15It can only be used inside endpoint parameters.
leg_delay_start=15Specifies the timeout in seconds before calling a branch. It can only be used inside endpoint parameters.
origination_caller_id_number=911Sets the initial CallerID number.
sip_renegotiate_codec_on_reinvite=trueAllow changing SDP codec with re-INVITE. 

Table. 1. List of options

1.2.3. Endpoints

It is designed to specify exactly where the connection will occur - the generation of the Leg-B side.

It consists of the following elements:

  1. Add user;
  2. Add gateway.

1.2.3.1. Add user

It is designed to add a User/Agent to which the connection will be made.

Click on the Add user button opens access to the settings of the Endpoint section containing the following parameters (Fig. 2):

  1. Extension;
  2. Call only on idle;
  3. Endpoint parameters;
  4. Delete endpoint.

Fig. 2. Endpoint - Add User

It is possible to add several Agents.

1.2.3.1.1. Extension

Here enter the internal number of the Agent to which the connection will be made.

1.2.3.1.2. Call only on idle

Responsible for allowing connection attempts to be made when the Agent is free:

  - make attempts to connect, regardless of the busyness of the Agent;

 - make attempts to connect only when the Agent is free.

1.2.3.1.3. Endpoint parameters

Click on the Add button opens the following parameters:

  • Key - the name of the parameter;
  • Value - the value of the parameter;
  • Remove tool - when clicked, removes the parameter next to which it stands.

You can add several parameters using the Add button. The list of parameters can be viewed here.

1.2.3.1.4. Delete endpoint

Click the Delete endpoint button deletes the Endpoint section to which it belongs.

1.2.3.2. Add gateway

It is designed to add a specific Gateway to which the connection will be made.

Click on the Add gateway button opens access to the settings of the Endpoint section containing the following parameters (Fig.3):

  1. Gateway;
  2. Dial string;
  3. Cancel distribute;
  4. Endpoint parameters;
  5. Delete endpoint.

Fig. 3. Endpoint - Add Gateway

It is possible to add several Gateways.

1.2.3.2.1. Gateway

It is designed to select a Gateway. Consists of:

  • Gateway - a field for choosing a Gateway. Clicking on the field opens a drop-down list of existing Gateways;
  • Add - button to add the selected Gateway.

After clicking the Add button, the Gateway field and the Add button disappear, and the selected Gateway is displayed with the ability to delete it through the button (Fig.4).

Fig. 4. Gateway field

1.2.3.2.2. Dial string

It is designed to indicate the destination number where the call will be made.

Here you can specify a specific phone number or refer to a Destination number using the $ sign and the sequence number of the possible value set in Destination Number on the Dialplan page for the dialplan rule that uses this flow schema.

For example, for a dialplan that uses this flow schema, the Destination Number is ^(7)(4997045627)$

Where

$0 = 74997045627;

$1 = 7;

$2 = 4997045627.

1.2.3.2.3. Cancel distribute

Responsible for dropping calls that are distributed to the Agent if, at the same moment the Agent makes an outgoing call:

- does not reset the call, which is distributed to the Agent;

- resets the call, which is distributed to the Agent.

1.2.3.2.4. Endpoint parameters

Click the Add button opens the following parameters:

  • Key - the name of the parameter;
  • Value - the value of the parameter;
  • Remove tool - when clicked, removes the parameter next to which it stands.

You can add several parameters using the Add button. The list of parameters can be viewed here.

1.2.3.2.5. Delete endpoint

Click on the Delete endpoint button deletes the Endpoint section to which it belongs.

1.2.4. Break

Responsible for the completion of the flow execution.

- initiates the end of the flow execution after the given component.

- the switch is in the off position.

1.2.5. Add limit

It is intended to determine the maximum number of passes through this component.

The failover branch appears in the edited component when the limit is set .

The failover branch will be used if more passes are passed through the component than entered in the Max field.

Clicking on the Add Limit button adds a Max field and a Delete limit button.

The number of possible passes is indicated in the Max field.

Clicking on the Delete limit button removes the limit and returns the Add limit button.

Fig. 5. Setting a limit

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