1. Description

They are designed to add hooks to the queue. Hooks are used during integration if webitel needs to send data to another system for some event.

Present in all types of queues.

It consists of the following elements:

1. Creation tool (Fig.1(1));
2. Refresh button (Fig.1(2));
3. Registry (Fig.1(3));
4. Pagination (Fig.1(4)).

Fig. 1. Hooks tab

1.1. Creation tool 

Click the add button to add a new hook (Fig.1(1)). 

After clicking the add button, the Hook modal window opens (Fig. 2). It consists of the Event and Flow fields and the Save and Close buttons.

Fig. 2. Hook modal window