Olga Chorna
New functionality:
- 🆕Constructor for building dynamic pages that are displayed in the agent’s workspace;
- [Admin] Started working on a new section for the TTS\STT sound services setting;
- [Admin] A new provider for connecting Instagram chats;
- [Admin] A new dialer type for managing outbound tasks (mailings, API requests, work tasks);
- [Flow] A new application in the graphic constructor for working with subscribers lists;
- [Flow] A new application in the graphic constructor for working with client information in the dialer;
- [Flow] A new application in the graphic constructor for setting the result of dialer call attempt;
- The Storage service has received the support for file storing in Google Cloud Storage;
- Added a possibility to send files by a client from the website chat;
- Added an option for the emoji selection in the website chat;
- A switch to a new database version;
- Global documentation update.
Improvements:
- [Admin] Improved the work of the graphic constructor. Fixed a bug with partial loading of charts;
- [Admin] Improved components in the graphic constructor for working with subscribers in the queue;
- [Admin] Updated the pages of the Facebook and Infobip chat providers;
- [Admin] Added the subscriber filtration in the dialers;
- [Workspace] Updated formulas for calculating the KPIs in the agent’s workspace;
- [Flow] Added an option of expanding the text entry field in the graphic constructor;
- Fixed the RBT recording for the Preview dialer;
- Fixed bugs in the application styles.
Update:
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